Connected Intelligence

Agenda

October 19–20, 2026 The Roosevelt New Orleans

Education Session Agenda · 2026 Product Roadmap

Registration
7:30 – 8:30 AM
Venue: Crescent City Ballroom
Breakfast & Networking
7:30 – 8:30 AM
Venue: Roosevelt Ballroom Salon II & III
MC Introduction
8:30 – 8:35 AM
Venue: Crescent City Ballroom
Opening Keynote: Connected Intelligence – Northstar's Vision
8:35 – 9:00 AM
Presenter: Prasad Suryadevara
Venue: Crescent City Ballroom
Session 1: ClubNow 3.0 Digital Experience
9:00 – 10:00 AM
Presenter: Ata Rahman Zia
Venue: Crescent City Ballroom
Break – Vendor Exhibits
10:00 – 10:30 AM
Venue: Roosevelt Promenade
Session 2: Mobile Self-Service & Frictionless Commerce
10:30 – 11:20 AM
Presenter: Charles Fox, PGA
Venue: Crescent City Ballroom
Session 3: Digital Identity & Seamless Access
11:20 AM – 12:10 PM
Presenter: Hunter Willis
Venue: Crescent City Ballroom
Group Photo
12:10 – 12:20 PM
Venue: Crescent City Ballroom
Lunch – Vendor Exhibits
12:20 – 1:20 PM
Venue: Roosevelt Ballroom Salon II & III
Session 4: Intelligent Member & Guest Experiences
1:20 – 2:10 PM
Presenter: Devon Dean
Venue: Crescent City Ballroom
Session 5: AI, Automation & Predictive Intelligence
2:10 – 3:00 PM
Presenter: Karen Barok
Venue: Crescent City Ballroom
Break – Vendor Exhibits
3:00 – 3:30 PM
Venue: Roosevelt Promenade
Session 6: Campaigns, Engagement & Communication Tools
3:30 – 4:20 PM
Presenter: Ata Rahman Zia & Karen Barok
Venue: Crescent City Ballroom
MC Introduces EdenRed as our Networking Event Sponsor
4:20 – 4:25 PM
Venue: Crescent City Ballroom
Technology Partner Showcase: Edenred
4:25 – 4:55 PM
Presenter: Edenred
Venue: Crescent City Ballroom
MC Announcement wraps day
4:55 – 5:00 PM
Venue: Crescent City Ballroom
Evening Reception & Networking
6:00 PM
Venue: Roosevelt Ballroom Salon IV & V