Northstar 25 Years of Innovation
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19th & 20th · October 2026 · The Roosevelt, New Orleans

2026 Annual User Conference

Connected Intelligence · 25 Years of Innovation

Two days in New Orleans with the Northstar community — leading the next era of intelligent club, resort & community operations.

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Two days, one mission

Agenda

  1. Registration
    7:30 – 8:30 AM
  2. Breakfast & Networking
    7:30 – 8:30 AM
  3. MC Introduction
    8:30 – 8:35 AM
  4. Opening Keynote: Connected Intelligence – Northstar's Vision
    8:35 – 9:00 AM
  5. Session 1: ClubNow 3.0 Digital Experience
    9:00 – 10:00 AM
  6. Break – Vendor Exhibits
    10:00 – 10:30 AM
  7. Session 2: Mobile Self-Service & Frictionless Commerce
    10:30 – 11:20 AM
  8. Session 3: Digital Identity & Seamless Access
    11:20 AM – 12:10 PM
  9. Group Photo
    12:10 – 12:20 PM
  10. Lunch – Vendor Exhibits
    12:20 – 1:20 PM
  11. Session 4: Intelligent Member & Guest Experiences
    1:20 – 2:10 PM
  12. Session 5: AI, Automation & Predictive Intelligence
    2:10 – 3:00 PM
  13. Break – Vendor Exhibits
    3:00 – 3:30 PM
  14. Session 6: Campaigns, Engagement & Communication Tools
    3:30 – 4:20 PM
  15. MC Introduces EdenRed as our Networking Event Sponsor
    4:20 – 4:25 PM
  16. Technology Partner Showcase: Edenred
    4:25 – 4:55 PM
  17. MC Announcement wraps day
    4:55 – 5:00 PM
  18. Evening Reception & Networking
    6:00 PM
Voices on stage

Featured speakers

Keynote Address
Prasad Suryadevara headshot
Prasad Suryadevara
CEO
Speakers
Vasant Javle headshot
Vasant Javle
CTO
Ata Rahman headshot
Ata Rahman
Director of Product Delivery
Tariq Khanani headshot
Tariq Khanani
Director of Product Development
Shehzad Humayun headshot
Shehzad Humayun
VP of Operations
Karen Barok headshot
Karen Barok
Director of Client Education & Engagement
Fattah Zia headshot
Fattah Zia
Professional Services Manager
Charles Fox, PGA headshot
Charles Fox, PGA
Product Analyst - Golf Technology
Andrew Hunter Willis III headshot
Andrew Hunter Willis III
Implementation Specialist
Devon Dean headshot
Devon Dean
Implementation Services Manager
Professional education credits

Make Your Two Days Count

AUC 2026 brings two full days of learning, ideas, and industry conversations, with professional education credits available for attendees.

13
PDRs
PGA
15.6
CPE Credits
HFTP CHAE/CHTP
10
Education Credits
CMAA
Industry leaders

Executive Panel

  • Chas BoyerChief Technology Officer, Jonathan Club
  • Ashley CourtrightDirector of Club Systems & Budgets, Kiawah Island Club
  • Amie HolmDirector of Finance & Admin, Atlanta Country Club
After hours

An Evening with John Heffron

John Heffron
Last Comic Standing WinnerComedian · Author
JOHN HEFFRON

With 35+ years on stage, 500+ corporate performances and a book to his name, John Heffron has built a career around smart, relatable comedy that brings every room together.

After a day filled with insights and conversations, we're keeping one of our favorite AUC traditions alive.

John Heffron is taking the stage for an evening of sharp observations, relatable stories and plenty of laughs.

What to expect

AUC 2026 Highlights

01

Customer Spotlight

Real stories from operators leading the way.

02

Product Demonstrations

Live walkthroughs of the latest Northstar releases.

03

Networking Events

Connect with peers, partners and the Northstar team.

04

Innovation Showcase

A first look at what's next on the roadmap.

05

Time Capsule

Celebrating 25 years — and sealing the next chapter.

With thanks to

Event Sponsors

Platinum Sponsors
Edenred
Global Payments
Gold Sponsors
YellowDog
Noteefy
Silver Sponsors
Kitchen Armor
Proliant
Beyond the conference

Things to do in New Orleans

Extend your stay and soak up the Crescent City. From jazz-soaked nights on Frenchmen Street to beignets at Café du Monde, here are a few ways to make AUC 2026 unforgettable beyond the sessions.

01

Stroll the French Quarter

Wrought-iron balconies, hidden courtyards, and centuries of history just steps from The Roosevelt.

02

Live Jazz on Frenchmen Street

The locals' alternative to Bourbon — three blocks of clubs with world-class brass, blues, and jazz nightly.

03

Beignets at Café du Monde

An obligatory pilgrimage. Powdered-sugar beignets and chicory café au lait, open 24/7 since 1862.

04

Steamboat Natchez Cruise

Glide down the Mississippi on the last authentic steamboat — sunset jazz dinner cruises run daily.

05

Garden District & Streetcar

Ride the oldest continuously operating streetcar past antebellum mansions and oak-canopied avenues.

06

National WWII Museum

Ranked among the world's best museums — immersive exhibits, restored aircraft, and first-person accounts.

07

Creole & Cajun Cuisine

Gumbo at Commander's Palace, po'boys at Parkway, étouffée at Coop's — eat your way through the city.

08

Magazine Street Shopping

Six miles of independent boutiques, galleries, and coffee shops in the Lower Garden District.

09

Voodoo & Cemetery Tours

Explore the above-ground tombs of St. Louis Cemetery and the city's mystical history with a local guide.

From last year

Memories from AUC 2025

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25 Years of Innovation

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